This role reports to the Vice President of Claim Worker's Compensation and is responsible for leading a Worker's Compensation Product team in the design, development and implementation of national worker's compensation Guaranteed Cost customer strategies, product innovation, operating reviews, management of legislative and regulatory issues, IT queue, management information, competitive analysis, customer service and claim support.

Key Responsibilities: Claim Strategy: - Develop and direct worker's compensation claim guaranteed cost customer strategies. - Build relationships with internal business partners to develop and direct national strategies and business plans to increase sales and productivity, reduce expenses, and improve results and customer service.

Claim Practices & Field Support: - Monitor results on an ongoing basis and discuss product performance and improvement opportunities with business partners regularly. Develop and/or revise product strategies to meet business needs. - Proactively stay abreast of industry and jurisdictional issues. Adjusting claim practices, marketing strategy and customer service as appropriate to anticipate, respond to, and manage trends. - Partner with business management to oversee the review and monitoring of financial and qualitative operating results. - Provide process improvement consulting services for assigned business areas in order to increase productivity, reduce expenses, and improve claim results and service through efficient workflow, appropriate staffing, effective use of technology, and quality customer service. - Oversee the investigation of new technology and the application for improving business process and increasing productivity. - Direct systems and workflow initiatives in support of business process, service improvement, and cost effectiveness.

Requirements:

- College degree with a minimum of 10+ years Worker's Compensation claim, management and insurance experience. - Accomplished leader with proven ability to effectively develop individual contributors and leaders - Proven success in developing strong and productive business relationships - Demonstrated remote management skills

If you are interested in finding out more about this position, please send resume to:

recruiter07@contractstaffingrecruiters.com