Data Analytics Specialist - 100% Remote USA - 145k plus bonus plus stocks
Branford, CT 06405
United States


Job Description

  • Lead the CSM team on all customer analytics matters
  • Export and enrich customer data in all formats with data structure to improve usability and engagement.
  • Develop and implement database queries, Python/SQL scripts to generate reports and spreadsheets of customer data.
  • Collaborate with the global data engineering team in responding to customer queries
  • Assisting with data quality, data cleansing, and metric reporting needs
  • Author and execute testing scripts against developed web and mobile applications
  • Manual testing of new code and applications
  • Troubleshoot issues with our web and mobile applications
  • Suggest software and customer process improvements where needed.
  • Represent the ‘technical voice of the customer’ within to inform engineering and product management
  • Onboard new clients, so they are set up for success, continually provide proactive strategic advice and guidance, respond to client questions in a timely manner, provide best practices to ensure clients are achieving their business goals.
  • Act as a consultant, drawing upon past and peripheral experiences, while delivering, developing, and sharing industry best practices.
  • Support business review meetings and provide ideas that will lead to optimization, increased value, growth, renewal and advocacy.
  • Contribute feedback to Product/Engineering on product improvements to enhance customer engagement.
  • Work to set priorities and establish a technical health plan for open problems and resolve issues in a timely manner
  • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals.
  • Assist in the development of best practices and help maintain clear documentation for all internal processes and customer training.
  • Travel as needed for customer meetings and conferences.
  • Data is your passion
  • Attention to detail and quality: You have to be exceptional.
  • Strong troubleshooting and analytical skills
  • Excellent verbal and written skills
  • Ability to prioritize and manage multiple projects and customer schedules with minimal oversight
  • Customer service mentality: be an effective listener, responsive and proactive
  • Hard-working with tolerance for demanding and dynamic working environment
  • Ability to manage multiple projects and set appropriate priorities
  • Data expert working with CSV, Excel (Macros level)
  • Programming language – Python or similar data processing/scripting
  • Create detailed SQL queries to report or cleanse data
  • Advanced experience in developing ETLs, services, and migration applications for handling, transforming, and moving data for internal and external facing data is required.
  • Ability to analyze process and procedures to find efficient solutions
  • Ability to work equally effectively as one part of a team-based project or as the primary resource
  • Good working knowledge of web-development languages HTML, CSS, and javascript
  • Has the ability to explain complicated problems to non-technical people so that they will understand and support the solution
  • Thrives in startup environment
  • Excellent organizational and project management skills.
  • Ability to thrive working remote
  • Curious and eager to learn. Able to adapt in a quickly changing environment
  • Experience using sales enablement and LMS software a plus.
  • Experience using DataBricks is desirable
If you are interested, please send resume to:

resume AT contractstaffingrecruiters dot com

ContractStaffing Recruiters

Branford CT 06405
United States