Product Operations Lead - Boston or NYC or Remote
New York City, NY
United States

Manages Others
Experience Required
Degree Required

Job Description
100K plus Growth plus stock options.

A successful candidate will need to be extremely organized, comfortable managing multiple projects, and be a strong written and verbal communicator.

Primary Responsibilities:

- Own the release readiness program to ensure customer-facing teams are ready with the information and processes required to support new products & features.

- Work collaboratively with the go-to-market and customer success teams to ensure the enablement programs are sourced with the appropriate materials and release information.

- Support top company priority user betas, launches, global rollouts (in partnership with solution marketing, product management, sales enablement, customer success, and others)

- Organize and execute the product documentation workflow together with associated systems (knowledge base, help center)

- Drive content lifecycle used in the company's product training programs.

- Develop novel processes & tools and share your thought leadership.

- Problem solve some of our most pressing strategic operations challenges.

Work Location

Located in the US. Remote or office-based if in Boston or New York


Qualifications & Requirements

- 2 - 4+ years of experience in Product Operations, Product Management, Project Management, Program Management, or Management Consulting

- Knowledge or experience working on internal tools in support of an operations team

- Excellent written and oral communication skills, with the ability to build strong relationships with internal stakeholders

- Experience as a project and program manager with a track record of leading and proactively managing end-to-end execution of projects/programs with demonstrated experience prioritizing and delivering on a deadline

- Ability to manage multiple priorities simultaneously and independently

- Willingness to adapt in a highly demanding, collaborative and fast-paced environment with rapidly changing direction and new challenges


Our benefits include tremendous career growth opportunities, competitive salary, stock

If you are interested, please send resume to:

Mike Toohey

mtoohey AT contractstaffingrecruiters dot com
ContractStaffing Recruiters

Branford CT 06405
United States