· Lead technical analysis and documentation of technical & functional requirements & enhancements including solution design, integration design and functional design.
· Provide demos, mock-ups, and proof of concepts to business stakeholders demonstrating functional and technical capabilities of CRM applications.
· Document and deliver business requirements and enhancements in an agile iterative approach while adhering to governance and quality standards.
· Configure the application and work with technical resources to support object development and unit testing, user acceptance testing, integration and regression testing, and change management activities.
· Provide support for internal and external customers including troubleshooting, identifying system and process improvements, and introducing new technology as appropriate.
· Analyse and diagnose data quality or system deficiency issues while providing options for resolution.
· Support system extracts, enhancements, and other ongoing support tasks as appropriate.
Negotiate, commit to, and control project schedules for his/her own deliverables.
If Interested to learn more, please send resume to:
resume AT contractstaffingrecruiters dot com