· Ensure information compliance with engineering documentation control policies. Update engineering documentation as directed by engineers through the use of change orders.
· Process engineering change notices.
· Compile release packages, ensuring all documentation is present.
· Build and maintain audit capabilities.
· Create and/or maintain documentation/information best practices and standards as required.
· Utilize configuration management principles and tools to establish and maintain product definition.
· Identify business process requirements across Mechanical Engineering and PDM/PLM Management disciplines.
· Implement and support document management, product structure, and workflow projects using PTC Creo and Windchill software.
· Develop Windchill toolkit and plugin customization programs for workflow handlers, item creation and workflow validations and enhancements
· Create workflows in Windchill to align with engineering and business processes
· Provide training to the users, when appropriate.
· Provide user in-depth knowledge, best practice, and user support of Windchill and Creo to the user community.
· Work closely with IT systems administrators, IT Creo experts and technical developers to resolve technical issues.
· Be a team player as a member of the Engineering Core PLM team; collaborates and works jointly with team members to address business needs.
· Perform other duties as assigned
Required Qualifications:
· Must have a Bachelor’s (or higher) in Engineering, Computer Science, Computer Engineering or related discipline.
· Must have experience with the use of 3D CAD programs to create solid models and 2D detail, assembly, and installation drawings. Experience with CREO (Pro/engineer) REQUIRED.
· Must have experience investigating and developing system requirements.
· Must have experience troubleshooting and debugging errors in applications.
· Requires extensive experience administering PTC Windchill database and system administration.
· Strong working knowledge of PTC Windchill and Creo tools REQUIRED.
· Must have experience supporting engineering and or manufacturing environment.
· Must have excellent customer support skills as this role interfaces directly with internal users across multiple sites (and possibly external users and partners).
· Must have excellent problem-solving abilities to assist the users in identifying, investigating, analyzing and resolving issues related to Windchill and Creo
· Must have the ability to motivate others; pays attention to details; ability to work under pressure; and ability to meet deadlines.
· Minimum 7 years' experience in a business environment
· Ability to read and understand written and verbal instructions, drawings, layouts, and other related specifications
· Ability to work independently and collaboratively as part of a team
Preferred Qualifications:
· Ability to review and understand drawing standards and to implement their use
· Knowledge of release processes as related to MCAD and ECAD data releases
· Experience with ERP systems, Syteline SAP etc.