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IT Desktop Manager

Provide strong management, direction and guidance to the technical team

Ensure that IT initiatives are implemented and aligned with global standards where applicable

Work closely with the local management team to ensure that business needs are met

Ensure that regional requirements are reflected in the global IT strategy

Successfully manage multiple projects simultaneously and work with relevant teams to ensure smooth service delivery Prioritise work in order to meet often aggressive timescales Communicate and report on IT initiatives effectively at all levels

Act as an ambassador to promote a positive image of IT Services and develop long term trust based relationships with other teams

Manage IT outages and ensure that key business areas are kept up to date with resolution progress

Manage supplier relationships and be actively involved in IT procurement

Provide comprehensive management reports on system availability and project delivery

The role holder will be expected to perform any other duties that may reasonably be asked of them.

5+ years' experience of managing technical teams and technical projects, ideally in a similar environment

Extensive knowledge on how to deliver a professional grade support service to 500+ users

Experience of successfully working on challenging projects and complex business solutions

Demonstrable experience of own contribution to improve the level of user satisfaction

A technical background in Windows and networking

If you are interested in learning more about these roles, please send resume to:

Mike Toohey

mtoohey@contractstaffingrecruiters.com
Company Name:
Contract Staffing Recruiters
Approximate Salary:
150000.00 Per Year
Location:
Jersey City, nj
Country:
USA
Industry:
Other
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree